Clients Charter

1. To ensure that all services at the counter will be attended to in less than fifteen (15) minutes;
   
2. To ensure that legal advice will be given promptly, accurately and effectively;
   
3. To ensure that mediation services will be settled within thirty (30) days from the date of both parties agree to the mediation;
   
4. To ensure that the filing of cases in Courts will be done within two (2) weeks after the acceptance of complete documentation;
   
5. To ensure that the fair order will be served to the client within one (1) week after acceptance from the Court; and
   
6. To ensure that legal advice and legal aid rendered efficiently and effectively in accordance with the necessity and based on the principle of equality before the law.