| Online Application Usage Report Year 2024 | ||||||||||||||
| No. | Online Application | Jan | Feb | Mar | Apr | May | Jun | July | Aug | Sept | Oct | Nov | Dec | Total |
| 1 | Portal JBG | 9,302 | 7,364 | 6,793 | 23,441 | |||||||||
| 2 | Online Application for Panel of Solicitors | 6 | 6 | 6 | 21 | |||||||||
| 3 | Legal Aid Eligibility Means Test | 290 | 287 | 391 | 968 | |||||||||
| 4 | Public Complaint Management System | 9 | 20 | 22 | 51 | |||||||||
| Online Application Usage Report Year 2021 | ||||||||||||||
| No. | Online Application | Jan | Feb | Mar | Apr | May | Jun | July | Aug | Sept | Oct | Nov | Dec | Total |
| 1 | Portal JBG | 10,339 | 9,888 | 12,867 | 10,704 | 9,241 | 10,485 | 9,956 | 9,724 | 10,717 | 10,169 | 9,669 | 8,321 | 124,080 |
| 2 | Online Application for Panel of Solicitors | 5 | 1 | 4 | 0 | 3 | 1 | 0 | 2 | 0 | 0 | 4 | 2 | 21 |
| 3 | Legal Aid Eligibility Means Test | 439 | 391 | 485 | 443 | 386 | 349 | 323 | 388 | 367 | 445 | 344 | 202 | 4,149 |
| 4 | Online Feedback Application (JBG4U) | 14 | 16 | 6 | 5 | 7 | 16 | 22 | 9 | 19 | 13 | 16 | 9 | 142 |
| 5 | Checking Feedback Status | 3 | 18 | 6 | 4 | 2 | 10 | 7 | 3 | 6 | 10 | 5 | 3 | 79 |
| Online Application Usage Report Year 2022 | ||||||||||||||
| No. | Online Application | Jan | Feb | Mar | Apr | May | Jun | July | Aug | Sept | Oct | Nov | Dec | Total |
| 1 | Portal JBG | 8,445 | 7,384 | 8,468 | 7,404 | 6,349 | 7,331 | 7,209 | 7,701 | 7,947 | 7,709 | 8,303 | 7,609 |
91,859 |
| 2 | Online Application for Panel of Solicitors | 2 | 7 | 4 | 3 | 2 | 3 | 3 | 1 | 4 | 4 | 2 |
33 |
|
| 3 | Legal Aid Eligibility Means Test | 217 | 218 | 207 | 49 | 182 | 219 | 189 | 263 | 433 | 189 | 176 | 153 |
2,495 |
| 4 | Online Feedback Application (JBG4U) | 11 | 8 | 6 | 4 | 0 | 2 | 0 | 2 | 2 | 2 | 4 | 9 |
49 |
| 5 | Checking Feedback Status | 8 | 5 | 3 | 4 | 0 | 1 | 0 | 3 | 2 | 0 | 2 | 5 |
33 |
| Online Application Usage Report Year 2023 | ||||||||||||||
| No. | Online Application | Jan | Feb | Mar | Apr | May | Jun | July | Aug | Sept | Oct | Nov | Dec | Total |
| 1 | Portal JBG | 8,445 | 7,823 | 9,245 | 7,541 | 8,580 | 7,854 | 8,842 | 8,555 | 7,505 | 9,376 | 8,349 | 7,151 | 106,447 |
| 2 | Online Application for Panel of Solicitors | 1 | 3 | 3 | 4 | 1 | 0 | 1 | 6 | 6 | 5 | 10 | 6 | 39 |
| 3 | Legal Aid Eligibility Means Test | 217 | 523 | 401 | 313 | 429 | 318 | 316 | 437 | 328 | 314 | 292 | 198 | 4,187 |
| 4 | Online Feedback Application (JBG4U) | 11 | 24 | 11 | 13 | 14 | 14 | 15 | 18 | 9 | 15 | 11 | 9 | 132 |
| 5 | Checking Feedback Status | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 6 | 4 | 5 | 3 | 15 | 36 |
| Online Application Usage Report Year 2020 | ||||||||||||||
| No. | Online Application | Jan | Feb | Mar | Apr | May | Jun | July | Aug | Sept | Oct | Nov | Dec | Total |
| 1 | Portal JBG | 9,100 | 10,054 | 6,986 | 4,892 | 7,735 | 10,453 | 11,260 | 11,724 | 11,840 | 10,443 | 10,162 | 10,159 | 114,874 |
| 2 | Online Application for Panel of Solicitors | 2 | 2 | 0 | 0 | 0 | 2 | 5 | 1 | 1 | 0 | 3 | 0 | 16 |
| 3 | Legal Aid Eligibility Means Test | 518 | 684 | 239 | 204 | 345 | 718 | 659 | 559 | 607 | 775 | 395 | 456 | 6,179 |
| 4 | Online Feedback Application (JBG4U) | 3 | 3 | 12 | 5 | 14 | 13 | 8 | 4 | 6 | 10 | 1 | 15 | 93 |
| 5 | Checking Feedback Status | 0 | 0 | 2 | 2 | 2 | 2 | 2 | 3 | 13 | 3 | 0 | 4 | 33 |
