| CAWANGAN | TAHAP KEPUASAN PELANGGAN |
| CEMERLANG | |
| IBU PEJABAT |
35 |
| KUALA LUMPUR | 101 |
| SELANGOR | 45 |
| NEGERI SEMBILAN |
56 |
| MELAKA |
68 |
| JOHOR |
169 |
| MUAR |
67 |
| PAHANG |
96 |
| RAUB |
17 |
| TERENGGANU |
42 |
| KELANTAN |
95 |
| GUA MUSANG |
16 |
| PERAK |
47 |
| TAIPING |
32 |
| PULAU PINANG | 29 |
| KEDAH |
64 |
| LANGKAWI |
26 |
| PERLIS |
6 |
| SARAWAK |
48 |
| SIBU | 39 |
| MIRI |
48 |
| SABAH | 73 |
| LABUAN |
14 |
| JUMLAH | 1233 |
| CAWANGAN | TAHAP KEPUASAN PELANGGAN |
| CEMERLANG | |
| IBU PEJABAT |
17 |
| KUALA LUMPUR | 129 |
| SELANGOR | 45 |
| NEGERI SEMBILAN |
34 |
| MELAKA |
32 |
| JOHOR |
143 |
| MUAR |
49 |
| PAHANG |
27 |
| RAUB |
17 |
| TERENGGANU |
79 |
| KELANTAN |
50 |
| GUA MUSANG |
21 |
| PERAK |
37 |
| TAIPING |
22 |
| PULAU PINANG | 20 |
| KEDAH |
95 |
| LANGKAWI |
14 |
| PERLIS |
31 |
| SARAWAK |
22 |
| SIBU | 50 |
| MIRI |
20 |
| SABAH | 10 |
| LABUAN |
13 |
| JUMLAH | 977 |
| CAWANGAN | TAHAP KEPUASAN PELANGGAN |
| CEMERLANG | |
| IBU PEJABAT |
44 |
| KUALA LUMPUR | 221 |
| SELANGOR | 116 |
| NEGERI SEMBILAN |
44 |
| MELAKA |
58 |
| JOHOR |
190 |
| MUAR |
73 |
| PAHANG |
91 |
| RAUB |
24 |
| TERENGGANU |
94 |
| KELANTAN |
132 |
| GUA MUSANG |
28 |
| PERAK |
74 |
| TAIPING |
43 |
| PULAU PINANG | 64 |
| KEDAH |
100 |
| LANGKAWI |
17 |
| PERLIS |
14 |
| SARAWAK |
63 |
| SIBU | 40 |
| MIRI |
45 |
| SABAH | 25 |
| LABUAN |
21 |
| JUMLAH | 1621 |
| CAWANGAN | TAHAP KEPUASAN PELANGGAN |
| CEMERLANG | |
| IBU PEJABAT |
36 |
| KUALA LUMPUR | 173 |
| SELANGOR | 106 |
| NEGERI SEMBILAN |
50 |
| MELAKA |
98 |
| JOHOR |
201 |
| MUAR |
66 |
| PAHANG |
91 |
| RAUB |
55 |
| TERENGGANU |
57 |
| KELANTAN |
132 |
| GUA MUSANG |
24 |
| PERAK |
65 |
| TAIPING |
75 |
| PULAU PINANG | 48 |
| KEDAH |
122 |
| LANGKAWI |
19 |
| PERLIS |
16 |
| SARAWAK |
79 |
| SIBU | 50 |
| MIRI |
51 |
| SABAH | 20 |
| LABUAN |
11 |
| JUMLAH | 1619 |
| CAWANGAN | TAHAP KEPUASAN PELANGGAN |
| CEMERLANG | |
| IBU PEJABAT |
18 |
| KUALA LUMPUR | 140 |
| SELANGOR | 36 |
| NEGERI SEMBILAN |
37 |
| MELAKA |
55 |
| JOHOR |
189 |
| MUAR |
57 |
| PAHANG |
69 |
| RAUB |
27 |
| TERENGGANU |
72 |
| KELANTAN |
93 |
| GUA MUSANG |
10 |
| PERAK |
54 |
| TAIPING |
29 |
| PULAU PINANG | 38 |
| KEDAH |
92 |
| LANGKAWI |
14 |
| PERLIS |
8 |
| SARAWAK |
67 |
| SIBU | 47 |
| MIRI |
57 |
| SABAH | 58 |
| LABUAN |
15 |
| JUMLAH | 1282 |
